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LCWO Discussion Forum [Atom LCWO Forum Feed]

This is a simple discussion forum for LCWO users. Feel free to use it for any kind of discussion related to this website.

Thread: Kent Keys - check before you buy

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AuthorText


Posted: 2023-03-10 20:46
No idea if true. Take care

Just a heads-up... In early January, I placed an order through the Kent Engineers website https://kent-engineers.com/

Other than the automated response to my PayPal payment, I received no communications and never received the key I ordered. I sent emails, tried to call (call would not go through), and used the contact form on the website - no luck at all.

After a couple months of periodic attempts to contact Kent Engineers, I've given up and started the burdensome process to get my money back from PayPal. It appears PayPal is getting no answers to their inquiries either.

I mention this to the group as it seems like Kent is out of business with an orphaned website and any orders placed there will go unfulfilled.


Posted: 2023-03-11 01:04
Hello Bill,

something seems to be wrong with Kent.
Hope you get your money back

Where are Kent Keys made?
Kent Keys were manufactured in England from 1983 until around 2006, after which they contracted out the work to a firm in Germany.

The new Address:
By Post:
Kent Engineers
Aspenweg 26
88097 Eriskirch
Germany

Telephone: (+49) (0)17172 36917
Fax: (+49) (0)7541 981433

73 Rüdiger DD5RK
Administrator


Posted: 2023-03-11 10:29
wa2nfn:
No idea if true. Take care


There's always more than one side to a story... For context, the above text was posted to the "CW" reflector at qth.net by WD8DAS and copied verbatim here without stating the source.

http://mailman.qth.net/pipermail/cw/2023-March/012024.html

According to what I heard from a friend who recently ordered a key at Kent, and some eham.net reviews, they are still in business and processing orders, just at a very slow pace.

If you're in a hurry, Kent keys are on stock and can be shipped within a few days from WIMO.com.

73
Fabian


Posted: 2023-03-12 15:49
Thank you for info Fabian.

My wife has a KENT TP1-B.
I also use it some times.
The quality and feel (for us) is very good.
We got it from
https://www.classicinternational.de/zubehor-funkgerate/cw-morse/morsetasten-paddle/kent-tp1-b/


But Wimo is also fine, if the products are on stock, you get it very fast (in Germany).
Classicinternational was also very fast.

73 Rüdiger DD5RK

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